Despite the fact that deprivation of access to blue fuel is made after prior warning to homeowners, many are not ready for a quick recovery. And not only due to lack of funds. Have you noticed how difficult it seems to connect the gas in the apartment after disconnecting to many owners?
In fact, the procedure is simple. It is legally approved and tested in practice. The main thing is to quickly find funds for the payment of debt, correctly execute documents, and monitor the correct installation and sealing.
In this article, we have collected information on the terms of reconnection, rules and legal nuances, provided a detailed algorithm of actions. After reading it, you will know what documents are needed, at what stage you need to prepare them and how to draw them up correctly.
The procedure for calculating the amount of debt
The gas pipeline in an apartment or a private house is shut off after the owner of the home owes a fee for two calendar months.
At the same time, the gas company must notify him in writing of the planned shutdown in 20 days. This time is given to pay off the debt and do without radical measures.
Many gas companies make concessions by giving permission to restore gas supply until the debt is fully paid off. In this case, the owner pays half of the debt and connects the gas, and pays the remaining amount in installments on an individual schedule.
But if this has already happened, the total amount will consist not only of paying gas at the tariff and accrued interest for late payments, but also of reimbursing the costs of gas companies to disconnect, dismantle, connect, seal equipment. Service rates can be found in the customer service department.
Reconnect Algorithm
When connecting blue fuel, the applicant may be the owner of the dwelling. Therefore, only he can contact the supplier.
In the event that housing is provided under a social contract of employment, an application may be submitted by a temporary resident who has concluded this contract.
Step number 1 - repayment of debt to the supplier
The first step is to pay off the debt of the gas supply company. It is made on receipt for the month preceding the current.
If the area is served by a third-party intermediary organization, then you need to contact it for a receipt.
You can pay for the use of gas in various ways: in a bank branch, through the Internet bank or from your personal account on the website of the gas supplying organization. The personal account is most often the contract number
At the same time as the amount of debt, it is necessary to pay state fees, penalties, and executive fees. It’s sometimes possible to pay for the connection of gas with welding upon the completion of work - this opportunity should be discussed with an employee of the supplier company in advance.
Despite the uniformity of the requirements of the law, the cost of services in different gas supply companies can be different. Therefore, restoration of gas supply in one region will cost more or less than the same operation in another.
On average, the cost of reconnecting gas in apartments reaches 6 thousand rubles. This amount does not include the acquisition of new meters, the verification fee of old flow meters
However, the estimates made by the gas service should be as transparent as possible. It prescribes all the work and supplies. Prices are taken from the official price list of the organization.
Step number 2 - preparation and submission of an application
There is no single application form. But its content in most cases is the same.
It includes:
- information about the applicant who owns the gasified premises;
- the exact address of the apartment;
- information on debt repayment with date.
Paid receipts for gas supply, dismantling, connection and reinstallation of devices should be attached to the application.
Personal presence when applying is optional. This can be done via the Internet. A turnout is required only for signing an agreement, approving an individual payment schedule
Experienced users recommend keeping copies of receipts, and submit the application in duplicate. The first will remain with the gas company, and at the second the subscriber department employee will sign the receipt of the application and the receipts attached to it.
By law, authorized representatives of gas services must decide to reconnect gas within 5 business days. This is stated in Government Decision No. 549, once again edited in September 2017. The reference point is the date the application is accepted.
Step # 3 - resuming gas supply
It happens that when disassembling a gas pipeline, gas service masters notice equipment malfunction, improper arrangement of devices, or expiration of their useful life.
In this case, the owner of the premises will have to correct defects at his own expense, pay fines and, together with proof of payment, provide relevant evidence.
Unauthorized insertion into the gas pipeline in a private house, as well as an uncoordinated gas connection in the apartment, is punishable by a fine in the amount of 10 to 15 thousand rubles. Such a violation committed repeatedly entails the imposition of criminal liability
If all the devices and pipes are normal, then after making the decision to reconnect the gas, the master will come to perform the work at the agreed time.
At this stage, the owner should prepare:
- Previously signed gas supply agreement.
- Documents of ownership.
- Technical passports of gas-using equipment, flow meter.
During the connection, the master will connect the pipes, restore the flange connections, and check the tightness of the gas pipeline. Since the installation is carried out using welding machines, it is worth preparing the workplace: remove foreign objects, move the curtains, provide protection for walls, kitchen appliances, and a headset.
The result of the work should be connected devices and sealed meters. If, while waiting for the restoration of the fuel supply, the meter was verified, then the date of the verification must be displayed in the certificate of completion.
Sometimes the meter is sealed separately. For this, the owner of the flowmeter writes an additional statement and separately calls a specialist. In this case, payment according to the meter is charged only after the seal is installed. Until this moment, the calculation is carried out according to the standards
Also, the readings of the newly installed metering device, the date the device was put into operation should be recorded.
Lack of gas after debt repayment
It happens that the gas connection after disconnection for the non-payment made does not occur even in the case of full repayment of the debt.
This happens for various reasons:
- Due to technical failures in the operation of ATMs and stationary payment terminals. In this case, the payment is made, but information about it is not received or is untimely transmitted to the subscriber department of the gas service.
- In case of delayed payments made on weekends or holidays.
- If there is no mark on successful payment in the computer program of the subscription department.
In all situations, you will have to personally contact the gas company, present receipts or paid receipts, recalculate, and clarify the possible date for the resumption of gas supply.
In the video, the gas service specialist once again recalls the procedure for the resumption of gas supply after an emergency shutdown:
So, we figured out what to do if we turned off the gas for non-payment, how to quickly connect it and what documents are needed for this. Despite the fact that the algorithm is clear and simple, restoration of fuel supply takes time and effort, drains the budget. Therefore, it is better not to allow delays, to monitor the receipt of information about payments.
If you already have experience re-connecting the gas or have happened to pay the debt on an individual schedule, receive a delay - write. Your comments can be a useful guide to action for those who are in a similar situation for the first time. The form below allows you to ask questions, participate in the discussion of the material, upload photos and scans of documents, receipts.